Contact information
Contact us
If you have a question about an order, need a hand with something, or just want to get in touch, we would like to hear from you. A real person reads every message.
For anything at all, including orders, deliveries, returns and questions about our books, email info@theprintedkitchen.co.uk. We reply within 2-3 days Monday to Friday.
If your message is about an order, please include your order number. It lets us check your parcel with the carrier straight away, rather than writing back to ask.
You can also message us on WhatsApp at +44 7476 018777, Monday to Friday, 9h-17h UK time.
Before you write
Our frequently asked questions may already have the answer. It covers:
- delivery and tracking
- returns, refunds and our 30-day guarantee
- payment
- questions about the books themselves
Business, trade and press
For wholesale and trade enquiries, collaborations or press requests, email info@theprintedkitchen.co.uk with "Business enquiry" in the subject line, and it will reach the right place faster.
Telling us we got something wrong
If you find a mistake in one of our books, a timing that does not match your kitchen or a step that could be clearer, please tell us. Corrections go into the next printing, and that is genuinely how our books get better.
Company details
The Printed Kitchen is a trading name of Growup Digi Services Ltd, a company registered in England and Wales under company number 12230239.
Address: 82a James Carter Road, Mildenhall, Bury St Edmunds, England, IP28 7DE
Email: info@theprintedkitchen.co.uk
Phone and WhatsApp: +44 7476 018777
Customer service: Monday to Friday, 9h - 17h UK time.